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Privacy Policy

Privacy Policy for Flix9 Promo (www.flix9promo.com)

At Flix9 Promo ("we", "our", or "us"), accessible from www.flix9promo.com, your privacy is a priority. This Privacy Policy outlines the types of information we collect and how we use it in connection with our promotional and marketing activities for the Flix9 OTT App.

1. Information We Collect

a. Personal Information (only if voluntarily submitted): Name, email address (e.g., via contact forms or newsletter signups), social media handles (if participating in contests/promotions).

b. Non-Personal Information: Browser type, device, IP address, pages visited and time spent, referral links and click-throughs on affiliate URLs.

2. How We Use Your Information

  • Improve website functionality and user experience
  • Track affiliate campaign performance
  • Respond to inquiries and support requests
  • Share updates or promotional materials (only if opted-in)

3. Affiliate Disclosure

This website contains affiliate links to the Flix9 OTT App. If you click on a link and make a purchase or download the app, we may receive a commission at no extra cost to you. These affiliate links help us maintain and operate the site.

4. Cookies and Tracking Technologies

We use cookies to analyze user behavior (via tools like Google Analytics), personalize content, and track affiliate conversions. You can disable cookies in your browser settings, but it may affect your experience on our site.

5. Third-Party Services

We may use third-party services such as analytics providers (e.g., Google Analytics), email service providers, and ad platforms. These services may collect information in accordance with their own privacy policies.

6. Data Protection

We take reasonable steps to protect your data, but please understand that no method of transmission over the internet is 100% secure. We do not store sensitive personal data such as passwords or payment information.

7. External Links

Our site may contain links to external websites or apps, including Flix9 OTT. We are not responsible for the privacy practices of these third parties.

8. Children’s Privacy

We do not knowingly collect data from children under 13. If you believe a child has provided us with personal data, please contact us immediately.

9. Your Rights

Depending on your location, you may have rights such as accessing your data, requesting deletion, and withdrawing consent for marketing. To exercise any of these rights, contact us at: support@flix9promo.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Refund Policy

1. No Direct Payments to Flix9 Promo: Flix9 Promo does not collect any subscription fees or payments from users. All purchases are completed within the Flix9 OTT app or through official Flix9 payment gateways.

2. No Refunds After Subscription Access: Subscriptions once purchased on the Flix9 OTT app are typically non-refundable, especially if content has already been accessed.

3. Unused Subscriptions: If you purchased a subscription and did not access any content, you may be eligible for a refund at the discretion of the OTT support team. Contact Flix9 OTT support immediately.

4. Technical Issues: If you're facing playback, login, or app-related issues, we recommend contacting Flix9 OTT customer support. Refunds may be considered if access to the platform is completely blocked due to technical faults not resolved within a reasonable time.

5. Auto-Renewals: To avoid being charged for the next cycle, please cancel your OTT subscription before the renewal date via the app or payment platform.

6. Unauthorized Payments: If you notice an unauthorized transaction, contact the Flix9 OTT support team promptly for investigation and potential refund.

7. Content Availability: Refunds are not issued based on the unavailability of specific content. However, the OTT team may assist with alternatives or account credits in some cases.

8. Refund Timelines: If a refund is approved by Flix9 OTT, it may take 7–10 business days to reflect in your account depending on your payment provider.

Contact Us

📞 Contact Us – Flix9 Promo

We’d love to hear from you! Whether you have questions about promotions, need help with content listings, or just want to connect, feel free to reach out to us.

Last updated: July 27, 2025